Privacy Policy

When you contact us, we collect the details you give us directly. That includes your name, phone number, email address, and the service address where you need rodent control.

If you fill out a form on our website, we collect the information you enter there. If you call us, we keep a record of your contact details and what we discussed.

We also collect some information automatically when you browse our site, like your IP address, browser type, and the pages you visit. This helps us understand how people find and use our website.

We use your contact information to schedule service, provide estimates, answer your questions, and follow up on work we've done. If you ask us to, we'll send you reminders or updates about your rodent control service.

We use website usage data to improve our site and make it easier for Fort Pierce homeowners to find what they need.

We do not sell your personal information. We only use it to run our business and serve you better.

Our website uses cookies and similar tools to remember your preferences and understand how you interact with our pages. Cookies are small files stored on your device.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn off cookies, some parts of our site may not work as smoothly, but you can still contact us by phone.

We use third-party analytics services, like Google Analytics, to see how visitors use our website. These tools collect anonymous data such as page views, time on site, and traffic sources.

These third parties may use cookies to track your activity on our site and other sites over time. We don't control their cookies, so please review their privacy policies for more details.

We also use third-party scheduling or communication tools to manage appointments and customer messages. These tools only access your information to help us serve you.

We share your information only when it's necessary to run our business or when the law requires it. For example, we may share your address with a technician so they can find your home.

We may share data with trusted service providers who help us with scheduling, billing, or website analytics. They are contractually obligated to keep your information confidential.

If we are ever required by law to disclose your information - like in response to a court order or subpoena - we will do so. We may also share information to protect the rights, property, or safety of TideCrest Rodent Solutions, our customers, or others.

We keep your personal information for as long as we need it to provide services and meet legal and business requirements. When we no longer need it, we securely delete or anonymize it.

If you ask us to delete your information and we have no ongoing legitimate business need to keep it, we will remove it from our records.

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These steps include secure servers, encryption where appropriate, and limiting access to your data to employees who need it to do their jobs.

No method of transmission over the internet is 100% secure, but we work hard to safeguard your information. If you have concerns, please contact us.

You have the right to ask us what personal information we have about you, and to request a copy. You can also ask us to correct or delete your information.

If you'd like to opt out of marketing communications, just let us know. You can also unsubscribe from any emails we send you.

To exercise any of these rights, contact us using the information at the bottom of this page. We'll respond within a reasonable timeframe.

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

If you believe we have inadvertently collected information from a child, please contact us so we can delete it.

We may update this privacy policy from time to time. When we do, we'll post the new version on this page and update the effective date at the top.

We encourage you to review this page periodically to stay informed about how we protect your information.